One coordinator, start to finish
You get a single named point of contact for care coordination and travel logistics, so you are not repeating your story to someone new. Clinical questions are routed to the appropriate treating team.
Home/Why Vistara?
Why patients choose Vistara
Choosing treatment abroad means evaluating both clinical care and logistics. Here is how Vistara structures the journey so you can make a more informed decision.
The Vistara difference
Six commitments behind every patient journey
Treatment abroad involves clinical decisions and practical details. This is how we keep both organized, from the first conversation to follow-up at home.
Contracted partner institutions
We coordinate care through a limited network of contracted partner institutions. Selection considers relevant credentials, clinical scope, communication and aftercare arrangements — not price alone.
Transparent planning
Before travel, you receive a written proposed plan covering the treatment pathway, expected schedule and quoted inclusions. Any clinically necessary change should be discussed with you before it proceeds.
Travel support from one team
Accommodation, airport transfers, interpreter support and visa guidance can be coordinated by the Hayek Group team alongside your treatment schedule.
Realistic expectations, always
We do not promise a particular result. Suitability, alternatives and realistic expectations are discussed through the clinical review before you decide whether to proceed.
Aftercare that doesn’t stop at the airport
Follow-up is organized around the treating team’s aftercare plan, and your coordinator remains a point of contact for routing questions after you return home.
Side by side
Traveling alone vs. traveling with Vistara
On your own
- Comparing providers, credentials and treatment requirements on your own
- Coordinating appointments, accommodation and transfers separately
- Managing local logistics yourself if plans change
With Vistara
- Partner options explained with relevant institution and clinician details
- One schedule connecting appointments, accommodation, transfers & visa guidance
- A coordinator who helps keep your treatment and travel logistics connected in Istanbul
Before you book
Six things to ask before you travel
Ask for these in writing before you commit. You should have enough information to decide without pressure.
Questions are part of the process. If something about the plan, price, alternatives or recovery is unclear, ask before you travel and get the answer in writing where appropriate.
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Treating institution & clinician
The name of the partner institution and the clinician who will treat you.
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Proposed treatment
What is recommended for your case, and why.
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Expected stay
How many days you should plan to be in Istanbul.
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Recovery considerations
What recovery involves, during your stay and after you return home.
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Quoted inclusions
Exactly what the price covers, and what it does not.
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Follow-up plan
How aftercare and questions are handled once you are home.
Your safety
Care within licensed institutions
Treatment takes place at contracted, licensed partner healthcare institutions in Türkiye. Before you commit, we share the confirmed institution and available authorization details relevant to your treatment, along with the proposed treating clinician and care plan.
Free, no-obligation consultation
See what a coordinated plan could look like for your case
A free consultation is a practical first step to understand what information is needed, what options may be appropriate and how the journey would be coordinated.